Pingxiang Luxi County Public Security Bureau: Strive to Build a Featured Brand of Government Service
Luxi County has a century long history of producing electric porcelain products and is a well-known electric porcelain production hub in China. As the “Electric Porcelain Capital of China”, Luxi County has over 170 electric porcelain enterprises with nearly 30000 employees. Its products are sold to more than 40 countries and regions overseas, and the annual output value of the electric porcelain industry reaches 15.3 billion yuan. In recent years, the Public Security Bureau of Luxi County has innovated service measures, optimized service processes, launched a series of measures to optimize the business environment and facilitate the people, comprehensively improving the quality and efficiency of public security services, and continuously enhancing the sense of gain and satisfaction of enterprises and the public.
Deepen Simplification of Administration and Decentralization of Power, Increase the Value of “Liberalization”
Previously, I had to go several times, but now I don’t even need to go to the police station. The police have sent my residence permit to my doorstep, which is really convenient. Recently, community police officer Lei Yuqiang conducted a regular visit to Pingxiang No. 5 Electric Porcelain Factory located in Shangbu Town, Luxi County. When he learned that a group of new employees from outside the factory had not yet applied for a residence permit, he organized everyone to fill out the residence permit application form on site and collect relevant information, The next day, the residence permit will be processed and delivered to the doorstep. This is a microcosm of the County Public Security Bureau’s breakthrough in reform and innovation, creating a distinctive brand of public security government services in Luxi.
From ‘maximum run once’ to ‘no need to run once’; From “One Window Access” to “One Network Access”; From opening a “green channel” for collective employment of enterprises to handle resident identity cards and residence cards, to launching 18 measures for household administration and traffic management to facilitate and benefit the people, which precisely respond to the requirements of enterprise development… Luxi County Public Security Bureau closely follows the actual needs of residents, optimizes the service handling of registered residence and traffic management certificates, opens the business of “inter provincial pass” for applying for resident identity cards for the first time, promotes the “Gan Service Pass” APP, and optimizes the process; At the Luxi Public Security Comprehensive Service Center and 7 township police stations, comprehensive services such as “appointment, delay, door-to-door, and worry free” have been launched, ensuring that wherever residents’ needs are, the services are followed up. At present, we have handled more than 400 household registration and entry and exit services for enterprises, provided over 600 door-to-door services for certificate delivery, and provided over 1000 business consultations. With the “temperature” of public security services, we are helping to accelerate economic and social development.
Adhere to the principle of treating both symptoms and root causes, and strengthen the effectiveness of “management”
I didn’t expect this money to be recovered, I really appreciate it. On April 28th, the employees of the electric porcelain factory in the park repeatedly thanked the police. Not long ago, the employee was defrauded by Phone fraud of 20000 yuan because he claimed to be a customer service person of the “Credit Information Center of the People’s Bank of China” for credulity. After being deceived, the employee approached the police officer at the company’s designated location with a trial and error mentality. Upon learning about the situation, the police immediately froze and suspended payments on the relevant accounts involved, and the Luxi County Public Security Bureau quickly carried out case investigation work. After analyzing and comparing relevant clues, the identity and whereabouts of the suspect were successfully identified, and finally, they went to Guangzhou to recover 20000 yuan of the defrauded funds for the victim.
In order to fully create a strong atmosphere of strict management in accordance with the law, establish a “four speed” work mechanism to crack down on illegal and criminal activities involving enterprises, and maximize the protection of the legitimate rights and interests of enterprises, the Public Security Bureau of Luxi County strictly implements the criminal policy of combining leniency with severity and the system of “less arrest, cautious prosecution, and cautious detention”, establishes a mechanism of “no disturbance” to enterprises, and carries out a system of “double publicity” for administrative law enforcement, recording the entire process of administrative law enforcement, and legal review of major administrative law enforcement decisions, Prudently adopt investigative measures such as seizure and seizure of enterprise assets to minimize adverse effects on production and business activities; Establish an exemption list for minor illegal behaviors that violate the law for the first time, have minor harmful consequences, and promptly correct the illegal behavior, providing enterprises with space for self correction within the legal scope. Adhere to the concept of “quick investigation and quick resolution” to maximize the protection of the legitimate rights and interests of enterprises and employees. This year, 62 cases involving enterprises were uncovered, 4187 people were warned and dissuaded from Phone fraud, and 805000 yuan was recovered for the masses.
Peng Ke, the director of the Industrial Park Police Station, said that in order to ensure the safety and stability of the Luxi County Industrial Park, starting from October last year, the Industrial Park Police Station has been patrolling 365 days without interruption in the early morning, with over 370 police officers deployed to ensure that the park can see flashing lights every night. “Once, our patrol team also defeated a criminal gang specializing in stealing cables at night.
Innovate service models to improve satisfaction with ‘service’
The Public Security Bureau of Luxi County has established a hierarchical police enterprise outsourcing joint construction mechanism to effectively solve the hot and difficult issues that enterprises are most concerned about and strongly reflect. Coordinate the establishment of a regular visit and contact system, invite business entities of enterprises to serve as special supervisors of public security organs, and promptly verify and provide feedback on reports, complaints, and police clues related to enterprises. In response to potential conflicts and interests that may arise during the investment promotion and project construction of small and medium-sized enterprises, we will actively work with relevant departments to carry out mediation and resolution work in advance. Actively promote the docking and linkage of the “12345″ mayoral hotline with the 110 platform, and vigorously address the demands of the masses. Smooth reporting and complaint platforms and police service evaluation systems, establish a problem transfer mechanism with 12345 government service hotlines, petition and other departments, and increase efforts to handle “negative reviews” of the police service evaluation system. The public security and traffic management departments actively carry out the agency business of vehicle and driving management, and firmly rely on “Internet plus”. Through online application acceptance, remote audit, background certificate preparation and issuance, they have properly solved the business application, data verification, logistics delivery and other handling problems, and realized the transformation from “service follows the jurisdiction” to “service follows the masses”, so as to “let more data run and less people run”.
In addition, regular and strict visits and discussions are carried out every month to assist enterprises with police support points. Regular safety training and publicity education are carried out to strengthen internal safety precautions. At the same time, multiple key enterprise monitoring videos in the jurisdiction will be connected to the public security network to achieve facial and vehicle recognition for incoming and outgoing personnel and vehicles, and improve early warning and prevention capabilities. Actively integrating social forces, establishing a new mechanism for police and security joint prevention and control, forming a fusion of police and grid, achieving wrong time patrols, video patrols, conflicts and disputes, and safety hazards investigation, forming a multi department linkage disposal, risk closed-loop disposal, and comprehensively improving enterprise security. At present, more than 170 vigilantes have been developed, more than 1500 visits have been made to enterprises, more than 5000 personal security prevention brochures have been distributed, and more than 5000 anti fraud apps have been promoted. (Zeng Li)
Source:Legal Daily All media reporter Huang Hui Correspondent Zeng Li
Luxi County Rong Media Center
Post time: Jul-18-2023